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Jan 06

Choosing a Laundry Delivery Service: What to Ask

  • January 6, 2017
  • Morgan Gentler
  • No Comments
  • laundry

Owning a washing machine and dryer makes sense for many people. You can throw in a load of clothes at your convenience, and either pull them fresh from the dryer or leave them alone until you have time to process them. However, in today’s busy world, overworked people are increasingly discovering that there is a better way.

A laundry delivery service makes coping with your laundry a breeze. All you need to do is bag up your dirty laundry and set it outside your door, and it will be returned to you folded and ready to put away. However, not all laundry delivery services are the same. It is important to choose one that will truly meet your needs. Here is what you should ask when deciding on a laundry delivery service.

Laundry Delivery Service

Time Factor

The first consideration for many people is how long it will take to do the laundry. After all, you don’t want to be caught short when a sudden dinner date or business meeting arises, and your favorite outfit is out for cleaning. At The Laundry Butlers, we will return your laundry within just 48 hours from pickup.

Quality Guarantee

Laundry services are not miracle workers, and it is important to note that despite our best efforts, some stains simply cannot be removed. In general, though, you have the right to expect that your clothes will come back at least as clean as you could have gotten them yourself. Ask what your recourse is if a load of laundry comes back dingy, wrinkled, or otherwise unsatisfactory.

Scheduling Options

Find out what your options are for scheduling laundry pickup and delivery. Is service available every day? Twice a week? Can you set up an ongoing schedule, or must you call to arrange a pickup each time? What if you go on vacation and need to suspend services? What if you need an extra pickup now and then? The more flexible the scheduling, the more likely it is that the service will genuinely meet your needs.

Processing Customization

Everyone has different needs and preferences regarding their laundry. Perhaps you are allergic to a certain detergent. Maybe you prefer for your clothes to be air dried rather than placed in a dryer. Maybe you are interested in joining the cold water wash craze, or want your towels washed only in hot water. Whatever your preferences, it is important that your laundry delivery service can and will meet them, every time.

Cost Concerns

For many people, the cost of service is a primary consideration. This can vary by region, so it is best to call around to a few laundry delivery services in your area. You don’t necessarily want to shop solely on price, as a very cheap service might not meet your standards, but one that is significantly more expensive than its competitors is not necessarily worth the extra investment. Instead, look for a company in the midrange of pricing for your local area.

Privacy Considerations

Your laundry is personal, and need not be shared with everyone in town. Although it would be unreasonable to expect that your laundry will be processed in a separate room, totally isolated from everyone else’s, look for a company that respects your privacy. Gossiping about your wardrobe, airing your linens in public, and other disrespectful behaviors should not be tolerated. Of course, respect goes both ways. Always strive to be polite and professional when interacting with your laundry delivery service personnel.

At The Laundry Butlers, we have provided wash and fold service to Concord, NH, for more than 16 years. We are excited to have introduced our new pickup and delivery services in 2016, and are currently expanding to other parts of New Hampshire. Our affordable, eco-friendly services focus on attention to detail and top-notch customer service. Sign up online today, or contact us by email at hello@thelaundrybutlers.com or by phone at (603) 931-0995 for more information.

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